Opinions expressed by Entrepreneur contributors are their own. We often view customer service through the lens of things we can do to improve the customer experience — things like staff service training, new ways for people to check out or pay, and techniques to close a service call. But what …...Read More

This story appears in the May 2024 issue of Entrepreneur. Subscribe » When Cuban immigrant Nicolas Estrella Sr. started selling auto insurance in Miami in the 1970s, he had an opening line: His last name meant "star" in Spanish, so he and other Latino immigrants could bet on the same …...Read More

Nadine and James Middleton's journey shows what can happen when hard-working people are matched with the right franchise. Every new entrepreneur has a vision when they invest in a franchise. The details differ, but the common themes are freedom, financial security, peace of mind and generational wealth. The idea is …...Read More

Content overload from AI is the new normal. Marketing guru Mari Smithen shares strategies for navigating the AI revolution and getting your messaging across. Opinions expressed by Entrepreneur contributors are their own. What if I told you there was an invisible wolf at your marketing door? A force so disruptive, …...Read More

Archer Chiang, founder and CEO of Giftpack, breaks down the method that can improve results and retention. As of 2023, only 33% of workers reported being engaged with their work. Gen Z and young millennial employees reported significant declines in engagement, according to a Gallup survey of roughly 67,000 people. …...Read More

This story appears in the May 2024 issue of Entrepreneur. Subscribe » Kayla Opperman made good money at her engineering job. But when her daughter was a baby, she got tired of long hours in the office. She also recognized there was a limit to how much she could make …...Read More

The eBike from the originators of the electric scooter trend is hundreds of dollars off for a limited time. Disclosure: Our goal is to feature products and services that we think you'll find interesting and useful. If you purchase them, Entrepreneur may get a small share of the revenue from …...Read More

Homeownership is not affordable for the typical household in 44 of the 50 largest cities in the U.S. Only six major U.S. cities have median home prices that a household making the local median income could afford. An April report from Clever Real Estate compared the income needed to afford …...Read More

A TikTok famous monkey is in the crosshairs of controversy after scientists in Florida claimed that the primate was stolen from a colony — and not rescued from a lab as his owner alleges. The account, called Thabo and Ray, features 31-year-old influencer Kim Raymond Feaste and his monkey, Thabo, …...Read More

Franchising is a significant commitment and one that a business owner should investigate thoroughly, starting with some self-examination, some business analysis, and the guidance of seasoned, professional franchising advisors. Opinions expressed by Entrepreneur contributors are their own. Who can take credit for being the first to implement the franchising model …...Read More